Your sexual health

South Tyneside & Gateshead Sexual Health Services provide sexual health services including contraception, screening for sexual infections, specialist services such as psychosexual counselling, HIV monitoring and post-exposure prophylaxis following sexual exposure (PEPSE).

It is important that you are seen by the right person in the right place, therefore if you are unsure which clinic to choose, please contact our service for further information and advice.


Pre-bookable appointments

The service is now offering pre-bookable appointments (no triage needed) for all contraception requests, cervical screening, pregnancy options discussion and asymptomatic screening for sexually transmitted infections.

Patients should call 0191 4028168 to book an appointment with our reception team between the hours of 8.45am and 6.50pm weekdays and 8.45am to 11.30am on Saturday.

Contraception appointments
Available daily Monday to Saturday at Palmers Community Hospital in Jarrow and Mondays from 1.30pm to 6.30pm at Stanhope Parade Health Centre in South Shields.

Evening repeat supply contraception appointments
Available Monday to Thursday from 5pm to 7.20pm.

Asymptomatic screening appointments
Available with our healthcare assistant team from Monday to Thursday.

Sexual Health Outreach appointments
Available in community settings for vulnerable young people unable to access mainstream services, including under-16s


Daily nurse telephone triage service

For service users with symptoms of an infection, sexual health queries or urgent care needs, a daily nurse telephone triage service is available Monday to Friday between the hours of 8.45am and 12.15pm and is open to all ages.

Call the sexual health appointments line on 0191 4028168 between the hours of 8.45am and 12.15pm to book a telephone assessment and a nurse will call back.

Following assessment, a suitable appointment will be offered if necessary (please note appointments are limited and if there are no appointments available when a patient calls, they will be asked to contact the service the following day unless there is an urgent sexual healthcare need).


Young people aged under 18

If you are unable to contact sexual health services during the morning telephone triage clinic, further telephone appointment capacity has been added to support young people in education or home learning by calling 0191 4028168 on Monday to Friday from 9am to 6pm. Dedicated young person clinic appointments are available every Tuesday during term time between 3.30pm and 7pm at Palmers Community Hospital.

As part of the telephone triage, you will be asked to provide your name, address, date of birth and telephone number and will receive a call back from the nursing team, usually the same day.

During each telephone triage the nursing team will either arrange an appointment for you to attend clinic, signpost you to the online home testing facility, other services or provide advice on how to self-manage your condition.


Online testing: available for home delivery

The online home testing kit offers screening for infections such as HIV, syphilis, chlamydia and gonorrhoea and is available to order 24 hours a day from the South Tyneside Sexual Health Service website. The online test offer is available for both male and females over the age of 16 Please visit the South Tyneside Sexual Health website to order:


Online condom scheme

The online condom scheme is available for both male and females over the age of 16. To order condom kits direct please visit


Digital service tour

The virtual tour aims to break down barriers of a sexual health service environment by providing a digital first person experience and guided tour of Sexual Health Services at Palmer Community Hospital in Jarrow.

South Tyneside Sexual Health: Virtual Tour – YouTube