It details our work over the past year, including our reports on South Tyneside Community Musculoskeletal Service, NHS podiatry clinics and elderly in-patient wards at South Tyneside District Hospital.

The report also features our Have Your Say survey, which more than 200 people took part in, and our contribution of 215 responses and valuable feedback by practice managers to a regionwide dental survey.

One of our favourite quotes in the report is from Joanne Scott, Operations Manager – Mayfield Medical Group, who said:

“Being a busy GP surgery in Jarrow, we have been contacted by Healthwatch South Tyneside on several occasions. This interaction can help us understand from a patient’s perspective and offers feedback on our services and to help resolve any issues that a person may have that could range from access to medication queries. Healthwatch is a great service for the people of South Tyneside as they work as a mediator to get the best result.”

Read the full report here: