Do you have experience of providing quality administrative support?

We are recruiting now for a Business Support Officer who will ensure the smooth running of the Healthwatch South Tyneside office, meetings, systems and record keeping.

The successful candidate will providing business support to the Board, staff team, project leads and the Healthwatch network and administer day-to-day finances.

Key responsibilities include:

Office and communications

• Manage the day-to-day running of the office.
• General reception duties, including answering phones, dealing with generic mailbox and
online queries and liaising with a range of visitors to the office.
• Organise meetings, room bookings, catering and other preparations for the Board, staff
team and Healthwatch Network.
• Take and distribute minutes at internal and external meetings.
• Support the staff team to ensure engagement data is accurately recorded in a timely
manner.
• Update and maintain the contact database.
• Act as a point of contact for information and signposting enquiries.
• Coordinate the distribution of HWST materials and information.
• Establish administrative procedures to support the functions of the team.
• Administer health and safety checks and risk assessments as required.

Finance
• Responsible for petty cash transactions.
• Process transactions in a timely manner and maintain accurate financial records.

Human resources
Support the Lead Officer by:
• Ensuring the proper recording of annual leave and working hours.
• Maintaining personal files and training matrix.
• Administer the process of DBS checks in line with policies and procedures.
• Support the recruitment and induction process of new staff.

This is a part-time role – 15 hours per week – salary £21,755 pro-rata.

The closing date for applications is 5pm on Monday May 22.

The job description can be downloaded here, the application form here and the equal opportunities monitoring form here.