ADHD is a neurodevelopmental condition, characterised by difficulties with concentration, energy levels, impulsiveness, or a person’s ability to manage their time. 

People reporting experience of ADHD traits note significant impacts on their mental health, studies, work, and relationships. 

In recent years, we have heard concerns about access to ADHD services from the public and local Healthwatch. To explore people’s experiences of getting an ADHD diagnosis and the impact of the condition on their lives, we conducted a poll with 2,579 adults living in England. All respondents were either diagnosed with ADHD or thought they had it. 

 

The role of ADHD diagnosis

Out of 363 respondents who have already been diagnosed, most people agreed their diagnosis improved many aspects of their lives: 

  • The vast majority of the respondents, 84%, said it helped them understand their behaviour and how their brain works.
  • For over half, 58%, it helped them find new strategies to manage traits, while the same number agreed it helped them look after their mental health and wellbeing.
  • Over half, 54%, agreed that being diagnosed for ADHD improved their self-esteem, and 47% agreed it helped them concentrate at work or while studying.
  • Almost a third, 30%, agreed they found budgeting and managing their finances easier. 
Barriers and long waits

Despite the wide-ranging benefits of ADHD diagnosis, one in five, 21%, of people said they had a negative experience of the process from referral to diagnosis, while 17% said it was neither positive nor negative. 

Seven in ten, 70%, of those who have been diagnosed said that they found the length of the process between referral and diagnosis difficult. 

And almost two-thirds (64%) of people with an ADHD diagnosis said they received either no information or poor information while waiting for diagnosis.

Of the people who responded to the poll and who are currently waiting for an assessment, nearly half, 45%, had been waiting for over a year. Among this group, 10% had been waiting for three years or more.

Unmet need

Our report ‘Recognising ADHD: How to improve support for people who need it‘ highlights that long waits for an ADHD assessment on the NHS put people off seeking any support. 

Of all respondents, 963 people, 41%, said they didn’t seek a formal ADHD diagnosis, with 20% of this group citing long waits as a reason. 

There is no official data on how many people are waiting for ADHD assessments. A recent BBC investigation suggested that at least 196,000 adults were on NHS waiting lists for ADHD assessments. 

Our recommendations

We have set out four priorities for the Department for Health and Social Care, NHS England and other stakeholders, including collecting data on waiting times to understand demand, shifting more ADHD care to community care to reduce waiting times, better training for staff in both primary and community care, and tailored information and support for people on waiting lists. 

We sit on and support the work of the NHS ADHD taskforce, which was set up in 2024 to address the challenges people face in getting the right support.  

William Pett, Head of Policy and Public Affairs at Healthwatch England, said: “Our report highlights that ADHD diagnosis plays a crucial role in helping people manage their symptoms, improving life quality and wellbeing. Unfortunately, our findings also paint a picture of long waits for clinical care and a lack of support for people while waiting. This creates a long and often difficult journey for people to get a formal diagnosis, which results in many people missing out on vital support.

“Our research suggests that the impacts of ADHD are more significant for those who think they have the condition than for those who have been diagnosed. ADHD traits can have a profound impact on people’s lives, including their mental health and ability to work, care for others and manage finances. 

“People with diagnosed or suspected ADHD deserve timely access to the help they need, be it from the NHS or other teams.

“We believe that delivery of ADHD assessments by community NHS teams will help to meet the rising demand for support, while freeing up specialist teams to meet the more complex care needs that some people have.” 


Alex’s story: ADHD diagnosis helped me manage my life and take care of my child. 

Alex, 32, from Wakefield, said that being diagnosed helped her in many ways: “It has helped my identity and why I am the way I am. It’s also built up my self-esteem and helped me find ways to work with my brain rather than against it. I’m on medication and I feel like I can take better care of my daughter, like getting her ready for school on time.”

Before Alex got diagnosed, she would become very stressed with routine tasks and housework: “I would put off tasks for days. I just couldn’t cope with normal things or keep a routine. It made living exhausting.” 

But getting diagnosed wasn’t easy for Alex. Having heard about long waits for ADHD assessments on the NHS and people not being taken seriously, she decided to have a private assessment, a year after she thought she might have the condition. “I’m lucky I could afford going private, but I know many people can’t. If you have to wait for years for an assessment, you miss out on life-changing support.”

Read our full report
About the poll 

The YouGov commissioned poll was conducted between 8 to 27 January 2025 with 2,579 adults with ADHD in England. It was carried out online. The figures have been weighted and are representative of all English adults (aged 18+) who have ADHD. This sample comprises:   

  • 363 people who have already been diagnosed with ADHD
  • 336 people who were waiting for an ADHD assessment
  • 109 people whose GP has refused to refer them for an ADHD assessment
  • 808 people who haven’t yet seen their GP for an ADHD assessment
  • 963 people who don’t want a formal ADHD diagnosis.   

Source: https://www.healthwatch.co.uk/news/2025-05-28/adhd-diagnosis-life-changing-long-waits-nhs-need-urgent-action

Weekly vaccination data shows NHS teams have now delivered over three million (3,049,506) jabs since the rollout kicked off on April 1.

But with just under six weeks to go, the NHS is reminding those at highest risk of getting seriously unwell if they catch the virus to come forward for their free vaccination and top up their protection this Spring, including those aged 75 and over and people who are immunosuppressed.

Local teams have been working to make it as easy as possible for people to get jabbed close to home, including hosting vaccination pop-ups at a fire station in the Midlands or running mobile vaccination buses in the East of England.

Thousands of appointments are available every day across the country, with most happening at pharmacies and GP practices, and they will continue to run until Tuesday 17 June.

NHS teams have now invited all eligible people to come forward for their jabs, having already sent over 9.7 million invitations, and teams are now sending reminders via text, email, NHS App messages or letters.

Visits to care homes will continue to run over the next six weeks, with two thirds of care homes having been visited in just over a month.

NHS staff will also continue to organise visits to older adult care homes and eligible housebound patients, with today’s data showing uptake from older adults in care homes is now at 50%.

Professor Sir Stephen Powis, NHS England’s national medical director, said: “COVID-19 is not just a winter illness and we cannot let the recent sunshine fool us into thinking it is no longer a threat.

“The virus continues to be dangerous for those most at-risk, particularly older people and those with weakened immune systems, so we are encouraging all those who are eligible to come forward as soon as possible and join the three million people already vaccinated so far over the last month.

“Previous immunity can wane over time, so it is important to top-up your protection and while we are sending out invites, you do not need to wait for this to book – just visit the NHS website, use the NHS App or call 119 to get an appointment in your diary.”

Minister for Public Health and Prevention Ashley Dalton, said: “The COVID-19 vaccine is a crucial weapon in the fight to protect those most vulnerable to serious illness.

“That is why it is essential that everyone who is eligible for the spring jab gets it as soon as possible and tops up their protection.

“You can get yours for free at thousands of sites open across the country, including local pharmacies and GP practices.”

Those eligible can book their appointment now through the NHS website (www.nhs.uk/bookcovid), the NHS App or by calling 119.

As well as booked appointments, there are thousands of walk-in appointments available every day, with a full list of local locations available on the NHS walk-in finder.

Source: https://www.england.nhs.uk/2025/05/nhs-top-doctor-issues-call-for-spring-covid-19-vaccinations/

If you – or a member of your family – has had an allergic reaction to food they have bought and consumed, South Tyneside Council wants to know about it.

Local authorities across the North East have joined forces and are working alongside the NHS to change the lives of people with anaphylaxis, a potentially life-threatening condition which results in around 20 deaths each year in the UK.

It is estimated that one in 300 people will experience anaphylaxis at some time in their life. In the North East in 2019 there were 76 cases of anaphylaxis under the age of 18 and one fatality.

A common cause of anaphylaxis is the consumption of or exposure to food allergens – most commonly in peanuts, tree nuts, cow’s milk, egg, fish and shellfish, and sesame seeds/sesame oil.

An allergic reaction can include:

  • Feeling dizzy or lightheaded
  • Swelling of the lips, face and eyes (angioedema)
  • Sneezing or an itchy, runny or blocked nose
  • Tummy pain
  • Itchy skin (or a rash)
  • Coughing, wheezing, breathlessness, noisy breathing or a hoarse voice
  • Feeling sick or being sick
  • Diarrhoea

If you have bought or consumed food that you or a family member had an allergic reaction to, please report this as soon as possible after experiencing the allergic symptoms. You can report your concerns online via www.redcar-cleveland.gov.uk/allergic-reactions (or scan the QR code on the poster here). This is the single point of contact for the North East hosted by Redcar & Cleveland Council.

Your local authority will then investigate your concern in order to help reduce food allergy-related illness and deaths.

For more information on food allergies visit www.nhs.uk/conditions/food-allergy

More information on allergens in food can be found in this video:

If you have used a pharmacy in the past year, we want to find out how you rate their newly expanded range of services.

Since January 31 2024, community pharmacies have been able to treat referred patients for minor illnesses or for an urgent repeat medicine supply.

The Pharmacy First service enables patients to be referred into community pharmacy for a minor illness or an urgent repeat medicine supply. It enables community pharmacies to complete episodes of care for the following seven common conditions following defined clinical pathways:

  • Acute otitis media – one to 17 years
  • Impetigo – one year and over
  • Infected insect bites – one year and over
  • Shingles – 18 years and over
  • Sinusitis – 12 years and over
  • Sore throat – five years and over
  • Uncomplicated urinary tract infections – women 16 to 64 years

Healthwatch South Tyneside wants to understand how well this change to service delivery is working and support communication to our communities to ensure they are getting the best service
available.

We have published an online survey to understand:

  • The experiences of those who have used the new service.
  • The impact upon pharmacies.
  • The impact upon general practice.

We also want to obtain feedback from those needing prescriptions, especially those who face challenges in their daily environment such as those with a disability or lack of access to their own transport.

The Healthwatch team will additionally visit pharmacies to review how they are approaching and delivering the new service, including promotion of the service to those who may need it. We’ll also share the survey through our existing monthly information stalls as well as focus groups to gather feedback from our communities.

Key areas of focus

In order to reach ‘seldom heard’ communities including the elderly and those with a disability, we will prioritise gaining insights from community groups to identify gaps in data and knowledge.

We will collaborate with the ‘A Better You’ network and South Tyneside’s Local Pharmacy Network to aid our understanding of the impact on health care professionals and the services they are delivering.

How to take part

You can complete the survey online here:

https://www.surveymonkey.com/r/ZXRBJSJ

If you would prefer a hard copy please contact us by emailing info@healthwatchsouthtyneside.co.uk or calling 0191 489 7952.

Patients will benefit from over 8.3m more appointments each year as over 1,000 doctors surgeries receive a bricks and mortar upgrade to modernise practices.

Backed by the government’s major cash injection of over £102m, over 1,000 GP surgeries will receive vital funding to create additional space to see more patients, boost productivity and improve patient care, following years of neglect.

The list published by the Department for Health and Social Care (DHSC) includes Mayfield Medical Group in Jarrow and Whitburn Surgery.

Right now, many GP surgeries could be seeing more patients, but do not have enough room or the right facilities to accommodate them. From creating new consultation and treatment rooms to making better use of existing space, these quick fixes will help patients across the country be seen faster.

This represents the biggest investment in GP facilities in five years and is only possible because of the difficult choices made by the government to invest £26 billion into the NHS. It is another measure helping the government shift care out of hospital and into the community, as part of its Plan for Change.

Health and Social Care Secretary, Wes Streeting, said: “It will be a long road, but this government is putting in the work to fix our NHS and make it fit for the future. These are simple fixes for our GP surgeries but for too long they were left to ruin, allowing waiting lists to build and stopping doctors treating more patients.

“It is only because of the necessary decisions we took in the Budget that we are able to invest in GP surgeries, start tackling the 8am scramble and deliver better services for patients. The extra investment and reform this government is making, as part of its Plan for Change, will transform our NHS so it can once again be there for you when you need it.”

In Norwich, Prospect Medical Practice – serving nearly 7,000 patients in some of the city’s most deprived areas – will create new clinical rooms to deliver more patient consultations.

In the Black Country, vacant office spaces in Harden Health Centre will be converted into clinical consulting rooms, allowing more patient access to primary care.

Dr Amanda Doyle, National Director for Primary Care and Community Services, said: “We know more needs to be done to improve patient access to general practice and this investment in over 1,000 primary care premises will help do this.

“Bringing GP premises up to a similar condition across England is important to improve patient experience of NHS services, while making primary care a better working environment as we seek to retain and recruit more staff.

“It will also help to create additional space and extend the capacity of current premises as we improve access further and bring care closer to the communities where people live as part of the 10 Year Health Plan.”

Lord Darzi’s independent report found that outdated, inefficient buildings create barriers to delivering high-quality patient care and reduce staff productivity. Today’s boost will tackle this, to make services fit for the future.

Lord Ara Darzi said: “My review found that the primary care estate is simply not fit for purpose, with many GP surgeries housed in inflexible, outdated buildings that cannot enable safe, high-quality care. Today’s investment marks a crucial turning point in addressing this long-standing issue, helping create the modern, purpose-built primary care facilities that patients and staff deserve.”

This is the first national capital fund for primary care estates since 2020 and part of a comprehensive package of GP support, alongside recruiting 1,500 additional GPs and reducing bureaucracy.

Projects will be delivered during the 2025 to 2026 financial year, with the first upgrades expected to begin in summer 2025.

Rachel Power, Chief Executive of the Patients Association, said: “Today’s investment in improving GP surgeries is a much-needed step towards better access to care closer to home.

“Our reporting shows nearly one-third of patients struggle to book GP appointments, and we have long highlighted what matters in healthcare facilities: truly accessible spaces where everyone receives care with dignity. The potential for 8.3m additional appointments from these refurbishments will make a real difference to communities waiting for care.

“Crucially, it delivers on what patients themselves have called for: modern, accessible spaces that support high-quality care. We look forward to seeing these upgrades rolled out, with a continued focus on ensuring patients everywhere get timely support in settings that support their dignity. This investment represents a meaningful step toward realising what patients have long been asking for.”

Ruth Rankine, Primary Care Director at the NHS Confederation, said: “GPs and their teams welcome this vital capital funding to modernise premises to deliver high-quality care, closer to home and fit for the 21st century.

“Primary care is the front door of the health service and has been managing increasing demand, yet a historic lack of capital funding in estates has been one of the biggest barriers to improving productivity and creating buildings suitable for modern health care – with a fifth of GP estates pre-dating the NHS and half more than 30 years old.

“If we are serious about shifting care from hospital to community, from sickness to prevention, and from analogue to digital, then sustained investment in primary and community estates, equipment and technology is vital.”

Professor Kamila Hawthorne, Chair of the Royal College of GPs, said:  “Our last survey of members found that 2 in 5 GPs considered their premises unfit for purpose. This not only makes for a poor experience for both patients and practice staff, but it restricts the care and services a practice can provide. Nearly 90% of respondents to our survey said their practice did not have enough consulting rooms, and three-quarters did not have enough space to take on additional GP trainees.

“Today’s announcement is an encouraging interim measure that shows the government is listening and acknowledges that inadequate GP infrastructure needs to be addressed. We now need to see this followed up by further long-term investment. These upgrades complement the government’s wider NHS reforms, recognising that investment alone is not enough and fundamental reform is essential to fix our broken healthcare system.”

The government is:

  • cutting pointless red tape through the new GP contract
  • expanding the NHS App to put patients in control of their healthcare
  • introducing the Advice and Guidance scheme to reduce unnecessary referrals
  • enabling community pharmacists to prescribe for routine conditions with a new investment package

Together, these changes free up clinicians’ time and bring care closer to home.

This is just the beginning of the transformation of primary care. Through our 10 Year Health Plan more care will be shifted out of hospitals and into communities where patients can access it more easily.

This government is going further and faster than ever to turn around the NHS, making it fit for the future. Over 3.1m elective appointments have already been delivered since July 2024, six months ahead of schedule.

See the full list of supported schemes in the Primary Care Utilisation and Modernisation Fund 2025 to 2026.

Source: DHSC: https://www.gov.uk/government/news/gp-surgery-refurbs-to-enable-over-8-million-more-appointments–2

South Tyneside and Sunderland NHS Foundation Trust is asking people to think ahead before the May Day bank holiday on Monday May 5 and Monday May 26.

Dr Sean Fenwick is the Trust’s Deputy Chief Executive and Director of Operations.

He said: “We’ve just seen a busy time over the Easter weekend, where our emergency and urgent care teams worked around the clock to help those most in need. Now we’re looking ahead, with two more long weekends coming up during May.

“We want to make sure people are prepared as they can be so that can enjoy the longer weekends and have everything they need at hand in case they do need to treat themselves if they feel unwell or have a minor injury.

“If anyone needs health advice while their GP surgery is closed or if it’s out hours, NHS 111 Online is a good place to check for information. It is also a good place to check where is best to get care, should they need help.

“This is also a good time for anyone who gets medicines on repeat prescription to check to make sure they have enough to see them through into next month. It can take three days to get a prescription through your GP, so make sure you give them plenty of time to help.

“Pharmacies will be open during the weekend and there are details about which ones are open during the bank holiday Mondays. They’re always a good place to get advice and the online listings help save time if you need to check which ones are open.

“Our A&Es and Urgent Treatment Centres make it their priority to treat those who are most unwell or seriously injured first, so others may face a long wait to be seen or be asked to seek treatment elsewhere.

“That’s why we want people to think about the right place to find help when they are hurt or ill and do their bit to help keep the emergency departments for those who need them most.”

Medicine essentials include:

  • paracetamol
  • indigestion tablets
  • plasters
  • antiseptic cream

To find details of your nearest pharmacy and opening times click here: Find a pharmacy

For children’s health advice, people can access The Little Orange Book which covers a wide range of illnesses in children from common minor ailments including teething, constipation, and colds, through to more serious conditions. Click here to download The Little Orange Book

A 999 call should be made if anyone is in a life-threatening emergency and requires emergency care. British Sign Language (BSL) speakers can make a BSL video call to 999. Deaf people can use 18000 to contact 999 using text relay.

Anyone in need of urgent mental health support can call 111 and select the mental health option.

Help is on hand for anyone who has concerns about alcohol. There is lots of help available, including from GPs. Support is also available through local alcohol support services or through Drinkline freephone on 0300 123 1110 or Alcoholics Anonymous: 0845 769 7555.

Bank Holiday Monday pharmacy opening times
Boldon Colliery

Monday May 5

Asda pharmacy, North Road, Boldon Colliery, NE35 9AR
10am – 4pm

Monday May 26

Asda pharmacy, North Road, Boldon Colliery, NE35 9AR
10am – 4pm

South Shields

Monday May 5

Asda pharmacy, Coronation Street, South Shields, NE33 1AZ
10am – 4pm

Monday May 26

Asda pharmacy, Coronation Street, South Shields, NE33 1AZ
10am – 4pm

Sources: 

https://www.stsft.nhs.uk/news/latest-news/plan-ahead-double-bank-holiday-call-nhs-prepares-long-weekends

https://www.northeastnorthcumbria.nhs.uk/news/may-bank-holiday-pharmacy-opening-hours-2025/

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